Testimonials

What People Say About Us

See what teachers, parents and students have to say about their work with Dragonfly.
Dragonfly art
Joseph, Age 7
As a counsellor and family mediator, I know just how important it is to be able to connect with children and communicate with them effectively in order to be able to support them. However, as a working single mother of two, I also know only too well just how difficult it can be to apply this to our own children, and the significant challenges we all face as parents. Claire has been invaluable in providing me with guidance in navigating a recent difficult familial time to help me to support my children. She not only has a wealth of professional expertise, but also a genuine caring approach, that made applying her knowledge accessible and effective, and resulted in my feeling entirely supported throughout the process. I cannot recommend Dragonfly highly enough.
Mia
Mia
Parent
I would like to thank Rachael for all her support with my son. He is 16 years old and has been suffering with severe anxiety for 3-4 years. Last year we were really struggling and three of his friends took their lives. I was really worried about my son and was offered to be placed on the NHS waiting list of nine months. We then went to see a private counsellor, but he found this increasingly stressful. He has now had four sessions with Rachael and has found them to be very positive experiences. He looks forward to their weekly sessions and is making great progress. It is a joy to hear them laugh during their time together. If your child, friend or family member is having issues or problems they need to talk about, I can't recommend Rachael enough!
Lesley
Lesley
Parent
During a very stressful time in my life, Claire Pass’s tutoring and guidance helped me and continues to help me to the present day. She inspires a love in the learning which is shared with her pupils. I now currently study English Literature with Social Public Policy at university because of what I learned from Claire Pass. Whilst the subject is simply a valued and necessary qualification, it can also ignite change and enables critical thinking in the minds of young adults. However, the subject cannot thrive without great teaching and even better communication, which Claire Pass undoubtedly offers.
Corah
Corah
Student
Claire has worked with both of my sons and made a big difference to each of them, I highly recommend her. My eldest achieved good pass grades in his GCSEs and is now studying for his A levels. My younger son was in year 8 and struggled with his confidence when it came to his work. Claire’s work with him resulted in comments from his class teacher at school about how much he had come on, not just in terms of the subject but in his confidence when approaching the learning, Claire really gave him the boost he needed to fulfil his potential.
Steph
Steph
Parent
Rachael supported me throughout my GCSEs and A Levels, not only with improving my work but also by boosting my confidence massively. Rachael was unlike other teachers I had- she genuinely cared for each and every student, and by dedicating extra time and energy into listening to my thoughts, ideas and worries, she helped me become more confident with my work and generally increased my self-esteem overall. Secondary school was a challenging and difficult place for me at times, and so having someone that genuinely cared for me and my peers made a huge difference to my school experience.
Alicia
Alicia
Student
I had Claire’s support for a year to help me pass my GCSE English. The experience was so different to any other teacher. Claire focused on my areas for improvement but importantly also built on my strengths which helped me massively in answering questions and writing in general. She showed me the fun side of learning and how much she truly cared about me doing well, she pushed me at every given opportunity and never gave up. If not for Claire I don’t think it would’ve been possible for me to achieve the grade I received on results day. I cannot thank her enough.
Zuzzy
Zuzzy
Student
Claire and Rachael both taught me post-16 as I retook my GCSE English. They made me realise that I had so much potential and I was capable of passing English. In the end, I not only passed but went from my original grade of a D to an A grade and this was within a year. They showed us that they genuinely cared for our education and made re-taking English as enjoyable as they could! Having members of staff who genuinely cared for our health and well-being as well as our education made all the challenges of school a lot easier and I cannot thank them enough.
Anisha
Anisha
Student
Tuition, coaching and 1-1 support not only had positive outcomes for both my sons’ exam results but also on their confidence, self esteem, resilience and belief that they could succeed. I would thoroughly recommend to anyone no matter what their child's ability.
Jason
Jason
Parent
As a Teaching Assistant, I worked with both Rachael Bushby and Claire Pass for several years, and I can honestly say that it was always a pleasure. Not just because they are both professional and organised teachers, who plan every lesson with the needs of each individual student in mind, but because of the wonderful, positive atmosphere in the classroom. Rachael and Claire radiate positivity - they approach the most challenging behaviour in the classroom with genuine care and acceptance. I've seen them turn around students who have a reputation of being appallingly difficult, by helping them to realise their potential through patience, persistence and encouragement. I've seen the most reluctant teenagers looking forward to having a lesson with either of them. Rachael and Claire can change 'I can't' or 'I won't' into 'I can' and 'I will'.
Lynn
Lynn
Teaching Assistant
Ethan missed out a large part of his early years learning which put him on a back foot when he started school. When he finished reception I noticed a big difference in his ability compared to his peers. After speaking to school and struggling to get him the extra support he needed I spoke to Rachael for some advice. Rachael offered to do some work with Ethan after school. She took him through various exercises, taking him back to basics. She made it fun and interactive to keep his attention and interest. He loved going to see her. The transformation over a matter of weeks was incredible. His reading ability saw a huge improvement and enabled him to understand the instructions he was being given at school. Phonics finally sunk in and he was able to break words down in his head and structure them correctly in his written work. The gap between him and his class mates is getting less and less and his confidence is growing. I can’t recommend Rachael enough and owe so much to her where Ethan is today.
Nadene
Nadene
Parent
I highly recommend Claire. Thanks to her two of my boys have GCSEs in English. For one of my boys Claire is the only reason he passed his Literature, as was unable to attend lessons due to resitting another subject. Thanks to Claire’s unwavering support and guidance, one of my boys is now off to university to follow his dreams and study Car and Transport design and my other son also now gets to do something he truly loves every single day! I am and always will be eternally grateful.
Nicky
Nicky
Parent
From the age of 12, up until I was 17, I suffered with severe anxiety throughout school. Anyone who knew me in school would say I was very bubbly, smiley and caring. On the other hand, I could be extremely agitated. Being at school wasn’t easy for me. I was eager to learn and wanted to succeed. Something I was often told by both teacher’s and friends would be, “you’re so bright and intelligent, I don’t understand why your grades don’t match that?” Here’s why.. In lessons I would have sudden panic attacks, my breathing would be all over the place, and my stomach would be in knots. I spent more time in the toilets trying to calm myself down than I did sitting in a lesson. When I was 16, I had sat my GCSE exams and knew at the end of it, I would have failed the majority, if not all of them. Imagine you are about to have a life changing interview, it’s a job which could potentially change your life. All you’re thinking about is, what you will say to impress the interviewer, and most of all, how to distract yourself from feeling anxious and nervous so they can’t tell. I went back to sixth form to resit my maths and English GSCEs. I was fortunate enough to have Rachael Bushby as my resit English teacher. Rachael knew how to talk to us, reassure us and most importantly, believed that we could do it. I felt very open to telling Rachael about my anxiety, and how I was really worried about being in the exam situation again. Myself and some other friends attended after school sessions with Rachael to go through the exam structure and we would do mock questions. I loved this because there was only a few of us and very quickly I become comfortable, which made it easier for me to learn. By August 2016, I had passed my English GCSE. I couldn’t have done this without Rachael’s support. She had such a positive impact to my life as she listened, believed and motivated me. Two years later, I am working with the NHS cancer services. I am half way through my business diploma and I hope to be completing management programmes in the not too distant future!
Kelci
Kelci
Student